Privacy Policy

We at Peer Cloche the creator of this privacy policy are totally committed towards protecting the privacy of our customers’ personal information and fully appreciate and respect the importance of privacy on the Internet. In order to ensure that you are privileged to our uninterrupted use of services, we may collect and, in some circumstances, disclose relevant information about you – e.g. information to third parties for delivering cakes or beverages as per the order placed by the user, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so. To enhance better protection of your privacy, we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used.If you have any questions or concerns regarding this privacy policy, please do write to us at customercare@peercloche.com


Overview

We commit to respecting your online privacy and data. We further recognize your need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with us. Information that is considered personal about you by us includes, but may not be limited to, your name and e-mail address.
In order to use this website, you are required to register yourself by providing the following information which includes, but may not be limited to:

  1. Name
  2. E-mail Address
  3. Contact Number
  4. Credit/ Debit/ Account details

Cookies

A cookie is a small information file that is sent to your computer, mobile or other device when you visit a website and it will recognize your device on future visits. These types of files do a number of different jobs such as remembering your preferences and chosen items, assisting you to improve your site experience as well as trying to ensure that the offers you see online are more relevant to you. You can change the settings on your browser to prevent cookies being stored on your computer or mobile device without your explicit consent.
Third party vendors such as www.google.com (“Google”) may use cookies to serve ads based on your visits to this Website. You may visit the website of the third party and choose to opt out of the use of cookies for interest-based advertising, if the third party offers such an option. You may choose to opt-out of the DoubleClick cookie that Google and its partners use for interest-based advertising by visiting Ads Settings.
Your browser “help” section will normally provide details on how to manage the cookie settings. These “cookies” can be divided into 3 types, each of which is outlined below:


Category 1: Strictly Necessary Cookies

These cookies are essential in order to enable the site to provide services you have asked for, such as remembering the items in your shopping cart.


Category 2: Performance Cookies

This type collect anonymous information on how people use the site and the data is merged with other users to enable us to improve how the site operates. For example, we utilize Google Analytics cookies to help us understand how customers arrive at our site, browse or use our site and highlight areas where we can improve areas such as navigation, shopping experience and marketing campaigns. The data stored by these cookies never shows personal details from which your individual identity can be established.


Category 3: Functionality Cookies

These cookies remember the search parameters such as thematic menus you have chosen, dishes as per the theme, etc,. These can then be used to provide you with an experience more appropriate with your selections and make the visits more tailored and pleasant. The information is also merged with other users on an anonymous basis to enable us to improve how the site operates.


Information that we collect and are important

Our website's online requisition form requires users to give us contact information (like your name, e-mail address and contact number). As a user of this website you are required to provide a valid e-mail address at the time of registration and choose a username or alias that represents your identity on our website.
Certain information, such as your name, e-mail address and contact number is collected in order to verify your identity and for use as account numbers in our record system, among other things. E-mail addresses, geo-locations, intellectual property, listings viewed, any information entered in the “Contact Us” form or any other form displayed on any section of the website are also collected.


Our use of your information

Your contact information is also used to contact you whenever necessary. We use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information. Finally, we may use your IP address to help protect our partners and ourselves from fraud. We will continue to enhance our security procedures as new technology becomes available. We will transfer information about you if we are acquired by or merged with another company. In this event, we will notify you by email or by putting a prominent notice on the site before information about you is transferred and becomes subject to a different privacy policy.
We may release your personal information to a third-party in order comply with a Court Order or other similar legal procedure, or when we believe in good faith that such disclosure is necessary to comply with the law; prevent imminent physical harm or financial loss; or investigate or take action regarding illegal activities, suspected fraud, or violations of Our Terms of Service.We may disclose personally identifiable information to parties in compliance with our Copyright Policy as mentioned in the Terms of Service as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity. In such events, we may disclose name, address, country, phone number, email address and company name.


Your Consent

You further acknowledge that the Website may contain information which is designated confidential by us and that you shall not disclose such information without our prior written consent.
Your information is regarded as confidential and therefore will not be divulged to any third party, unless if legally required to do so to the appropriate authorities.
We will not sell, share, or rent your personal information to any third party or use your contact information for any unsolicited communication without your permission, but we cannot be responsible or held liable for the actions of third party sites from which you may have linked or been directed to the Peer Cloche website. Any emails sent by us will only be in connection with the provision of agreed services and products.


Our disclosure of your information

Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting and foregoing), we may be forced to disclose information to the government, law enforcement agencies or third parties. Under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or members may abuse or misuse your information that they collect from our Website. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications would always remain private.
As a matter of policy, we do not sell or rent any personally identifiable information about you to any third party. However, the following describes some of the ways that your personally identifiable information may be disclosed.


a) External Service Providers: There may be a number of services offered by external service providers that help you use our Websites. If you choose to use these optional services, and in the course of doing so, disclose information to the external service providers, and/or grant them permission to collect information about you, then their use of your information is governed by their private policy.

b) Other Corporate Entities: We share much of our data, including personally identifiable information about you, with our parent and/or subsidiaries that are committed to serving your online needs and related services, throughout the world. Such data will be shared for the sole purpose of enhancing your browsing experience. To the extent that these entities have access to your information, they will treat it at least as protectively as they treat information they obtain from their other members. It is possible that we and/or its subsidiaries, or any combination as such, could merge with or be acquired by another business entity. Should such a combination occur, you should expect that we would share some or all of your information in order to continue to provide the service. You will receive notice of such event (to the extent that it occurs).

c) Law and Order: We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights. We can (and you authorize us to) disclose any information about you to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.


Accessing, Reviewing and Changing your profile details

Following registration, you can review and change the information you submitted except your display name, during registration. If you change any information we may keep track of your old information. You can change your registration information such as your Email ID etc.
To remove your profile so that others cannot view it, contact our customer support team at customercare@peercloche.com
We will retain in our files the information you have requested to remove for certain circumstances, such as to resolve disputes, troubleshoot problems and enforce our terms and conditions. Further, such prior information is never completely removed from our databases due to technical and legal constraints, including stored 'back up' systems. Therefore, you should not expect that all of your personally identifiable information would be completely removed from our databases in response to your requests.


Other information collectors

Except as otherwise expressly mentioned in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are on our Websites or on other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. To the extent that we use third party advertisers, they adhere to their own privacy policies. Since we do not control the privacy policies of the third parties, you are subject to ask questions before you disclose your personal information to others. Any information, that you make publicly available on the site may be potentially viewed by any party, and by posting such material it is deemed that you consent to share such information with such parties.


Communication & Marketing

If you have made a purchase from our website, we may occasionally update you on our new introductions, news and special offers via e-mail. You will also be given the opportunity to receive such communications from us when you become a member of Peer Cloche. If you want to stop receiving such mails, you can unsubscribe.


External links on the website

The website may contain hyperlinks to other websites, content or resources. We have no control over any websites or resources, which are provided by other companies or persons. You acknowledge and agree that we are not responsible for the availability of any such external sites or resources, and does not endorse any advertising, products or other materials on or available from such websites or resources.
You acknowledge and agree that we are not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such websites or resources. These third-party service providers and third-party sites may have their own privacy policies governing the storage and retention of your personal information that you may be subject to. We recommend that when you enter a third-party website, you review the third party site’s privacy policy as it relates to safeguarding your personal information. We use third-party advertising companies to serve ads when you visit the Website. You may visit the third party websites and choose to opt-out of the use of cookies for interest-based advertising if the third party offers such an option.


Security

We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by members inside and outside the company. We do not recommend transfer of sensitive information (such as credit card number) and bank account details via the Site to any third party. Users are recommended to do so offline, on the phone or via personal emails. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, "perfect security" does not exist on the Internet. You therefore agree that any security breaches beyond the control of our standard security procedures are at your sole risk and discretion.


Disclaimer

We cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although we are committed to protecting your privacy, we do not promise, and you should not expect, that your personal information will always remain private. As a user of the Site, you understand and agree that you assume all responsibility and risk for your use of the website, the internet generally, and the documents you post or access and for your conduct on and off the Site.