Delivery Policy

  1. Delivery period quoted at the time of ordering is approximate only and may vary. Order will be delivered to the address as intimated by you while ordering.
  2. Peer Cloche will take all reasonable efforts and care to deliver the order well in time as we at Peer Cloche know the value of your time. However Peer Cloche will not be held responsible for any delayed delivery as stated in forgoing clauses.In case of any delay due to unforseen circumstances, User may contact Customer Care at Peer Cloche via email or phone and we at Peer Cloche will try in every possible way to ensure that you receive your order as quickly as reasonably possible.
  3. Delivery charges will be charged extra for all orders, the value of which is below Rs. 1500/-. For time slots between 9PM to 10AM, there is an additional Delivery Charge.
  4. In case of a late delivery, the delivery charge will neither be voided nor refunded by Peer Cloche.
  5. If you fail to accept delivery of Order at the time they are ready for delivery or Peer Cloche is unable to deliver at the nominated time due to your failure to provide appropriate instructions or authorizations, then the Order shall be deemed to have been delivered to you and all risk and responsibility in relation to such Order shall pass on to you. Any storage, insurance and other costs which Peer Cloche incurs as a result of the inability to deliver shall be your responsibility and you shall indemnify Peer Cloche in full for such cost.
  6. You must ensure that at the time of delivery of Order adequate arrangements, including access where necessary, are in place for the safe delivery of the Order. Peer Cloche cannot be held liable for any damage, cost or expense incurred to such Order as a result of a failure to provide adequate access or arrangements for delivery.
  7. It may not be possible for us to deliver to certain locations. In such cases, we will inform you and arrangements for change in delivery address or pick up can be made.
  8. In some cases, where the order varies across different categories, delivery of ordered items will be done in part by different vendors at different time on the delivery date as intimated by the user while ordering. Though in such cases Peer Cloche will not charge multiple delivery charges.
  9. Peer Cloche commits to take utmost care to deliver the order in totality, but will not be held responsible for any damages to the ordered items during transit or loss incurred to the user thereafter, due to a natural calamity.
  10. Peer Cloche reserves the right to decline or refund or make good the loss to the user, in case of any damages.
  11. As a User, once you place your order with Peer Cloche, you agree to accept all the clauses of this Delivery Policy.
  12. Peer Cloche reserves the right to alter or amend any clause in this delivery policy without any notice.